1. DEFINITIONS

Users: Individuals who access and use the SITA Mobile Application by accepting the User Agreement and completing the membership registration process.

Professionals: Individuals or businesses in education, health, and sports who create a profile on SITA to promote their services.

Professionals may either:
-Verify their qualifications (e.g., diplomas, certificates), or
-Self-declare their expertise without formal verification.
-These professionals use SITA solely for networking and promotional purposes and do not provide services within the app.
Agreement: This User Agreement, which outlines the terms and conditions of using the SITA Mobile Application and website. The agreement is electronically accepted during the membership registration process.

Regulation: Refers to the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, published in the Official Gazette dated August 26, 2015, and numbered 29457.

1.1.

SITA: A digital platform that enables Users and Professionals to connect for networking purposes. SITA does not provide, facilitate, or oversee professional services, consultations, or regulated activities.
SITA Internet Site: The website with the domain name “www.sita.live”, managed by Serhat Süter and Semih Arıcan.
SITA Mobile Application: The mobile application named "SITA," available for download on mobile application stores and operated by Serhat Süter and Semih Arıcan.
2. PARTIES

2.1.This Agreement is between the User and SITA. By creating an account, Users accept the terms and conditions outlined here.

2.2.Users and Professionals agree that SITA is solely a networking and intermediary platform.

SITA does not provide:
-Professional, advisory, medical, legal, or any other regulated services.
-Consultations or communication tools beyond text-based messaging.
3. PURPOSE OF THE AGREEMENT

3.1. This Agreement defines the terms of use for the SITA Mobile Application, including the rights and responsibilities of Users and Professionals.

4. RIGHTS AND OBLIGATIONS OF USERS

4.1. Users acknowledge that SITA is only a networking platform and that any interactions or transactions between Users and Professionals are solely their responsibility.

4.2. SITA does not endorse or regulate the accuracy, reliability, or quality of services provided by Professionals. However, for certain professions, including but not limited to healthcare, SITA verifies credentials when users submit required documentation (e.g., diplomas, certificates). Professionals who complete this verification process are marked accordingly within the app.

-Verification does not imply endorsement or guarantee of service quality.
-Users are responsible for assessing the suitability of Professionals they interact with.
4.3. Users under the age of 13 are not permitted to create an account. The User declares and undertakes that all personal and other information provided by them is true under the laws, and that they will fully and immediately compensate for all losses incurred due to the falsity of this information.

4.4. The security and confidentiality of the login credentials used by the User during membership creation are entirely their responsibility. The User accepts, declares, and undertakes that the right to use the password set during membership belongs exclusively to them; they will not give this password to other people or organizations. The User accepts, declares, and undertakes that they are exclusively responsible for all transactions carried out with their email and password, for all liabilities arising from these, and for all claims and demands that may be asserted against SITA by third parties or competent authorities.

4.5. Users must not use the platform for illegal activities, harassment, or any action that disrupts public order. The User accepts and undertakes to comply with the provisions of legal legislation while using the SITA Internet Site or SITA Mobile Application and not to violate them. Otherwise, all legal and criminal liabilities arising from this are entirely and exclusively the User’s responsibility.

4.6. The User cannot use the SITA Internet Site and SITA Mobile Application in any way that disrupts public order, is contrary to general morality, disturbing and harassing others, for an illegal purpose, or in a way that infringes on the intellectual and copyright rights of others. In addition, the User cannot engage in activities (spam, virus, Trojan horse, etc.) and transactions that prevent or complicate others from using the services. The User cannot use the SITA Internet Site and SITA Mobile Application for reversing engineering, damaging, altering, using any harmful technology on the database and content on the software, spreading viruses, or for any illegal or fraudulent purposes.

4.7. The User accepts and declares that SITA may collect certain information such as the name of the internet service provider used to access the internet site and the Internet Protocol (IP) address, the date and time of access to the internet site, the pages accessed while on the internet site, and the internet address of the website that provides direct connection to the internet site, for the improvement and development of the internet site and/or within the framework of legal legislation.

4.8. SITA adheres to all rights and obligations within the framework of legal regulations while providing the services within the scope of this Agreement.

4.10. SITA reserves the right to change the content of the SITA Internet Site and SITA Mobile Application at any time, to change or terminate any service provided to Users.

4.11. The User who violates one or several of the articles listed in this Agreement accepts, declares, and undertakes that they are personally liable, both criminally and legally, for the damages caused to SITA and third parties due to this violation. SITA reserves the right to claim compensation from the User for non-compliance with the provisions of this Agreement.

4.12. SITA cannot be held responsible for any material and damages that users may incur in the event of a consultation with the Professionals met through SITA during and after the termination of the Agreement.

4.13. The User is responsible for the accuracy of all personal information provided during the registration process, including the email address and phone information, and is obliged to maintain their current status. SITA will use this information to communicate with the User and may provide notifications related to the services offered under this Agreement, including termination. In this context, the User accepts that this contact information will be used for notifications to be made within the scope of the Agreement and will not claim to have not received notifications due to not keeping the information up to date.

5. SERVICE PROVIDED BY SITA

5.1. SITA acts exclusively as a digital networking platform that allows Users and Professionals to discover and connect with each other.

5.2. SITA does not:

-Provide or facilitate medical diagnoses, treatment, or prescriptions.
-Offer professional or legal consulting services.
-Regulate, supervise, or guarantee interactions between Users and Professionals.
-Provide any virtual communication tools, such as in-app video calls, or multimedia messaging. SITA only supports text-based messaging.
-Facilitate or process financial transactions between Users and Professionals.

5.3. SITA does not participate in any agreements, transactions, or service contracts between Users and Professionals. Any services rendered by Professionals are conducted independently without the involvement of SITA.

5.4. Professionals are responsible for any legal obligations arising from their interactions with Users.

5.5. SITA does not provide emergency services and is not liable for any consequences arising from interactions facilitated by the platform.

5.6. The User has the right to cancel the appointment created within the framework of the appointment rules set by the professional user. In the case of a cancellation/postponement outside these rules, the parties can communicate with each other to discuss the appointment and any financial and emotional conditions. SITA only provides the technical infrastructure but is not responsible for any damage that may arise.

5.7. The Professional will not apply medical diagnosis and treatment, nor will they make any promise in this regard, nor will they write prescriptions (medications). The User cannot request a prescription (medication) for treatment. If the User insists, the Professional can terminate the communication.

5.8. Due to non-compliance with the rules set forth in this Agreement, SITA has the right to terminate both the membership and the service of the User, and to claim any damages incurred, reserving all other rights. SITA reserves the right to unilaterally terminate the User’s membership whenever necessary.

5.9. Verification of Professionals:

-SITA conducts a detailed background check for Professionals in regulated fields, such as healthcare. This includes verifying ID, education credentials, and practicing documents issued by government authorities before allowing them to offer services on the platform.

-These documents are securely reviewed and destroyed upon approval or rejection of the Professional’s application to ensure data protection and privacy compliance.

6. SUBSCRIPTION PAYMENTS

6.1 SITA offers auto-renewable subscriptions, and pricing is displayed clearly within the application. Subscription prices may vary depending on the user’s region, local currency, and applicable taxes. SITA reserves the right to modify pricing at any time. Users will be notified of price changes through Apple/Google’s standard subscription update process.

6.2 Users agree that:

-Payment is charged to Apple/Google ID upon purchase confirmation.
-Subscriptions automatically renew unless canceled at least 24 hours before the renewal date.
-Users can manage or cancel subscriptions in their App/Play Store account settings.

6.3 SITA does not issue refunds for partial billing cycles.

7. PROPERTY RIGHTS

7.1. SITA owns and holds the license for the general appearance and design of the Sita Internet Site and Sita Mobile Application, and all content placed on them, including all information, images, codes, texts, graphics, names, icons, videos, logos, the Service Provider brand and other brands, the domain name sita.live, demonstrative, written, electronic, graphical, or machine-readable technical data, computer software, the applied business method and business model. These contents and their related intellectual and industrial property rights are protected by relevant laws; they cannot be used, acquired, modified, copied, reproduced, converted into another license, or republished without the written permission of SITA. The entire or part of the internet site cannot be used on another website without permission.

7.2. The registered trademarks, services, logos, etc., of third parties or institutions contained in the expressions on the Sita Internet Site and Sita Mobile Application, as well as warnings and brackets related to them, cannot be removed when quoted from the site. In the event of the User violating intellectual property rights through contrary actions, SITA reserves the right to claim compensation for all types of damages arising from such violation and other claims.

8. PRIVACY AND PROTECTION OF PERSONAL DATA & SECURITY

8.1. SITA respects the privacy of personal data of its Users. SITA processes and protects Users’ personal data in compliance with the Personal Data Protection Law No. 6698 and related legislation.

8.2. SITA collects only the minimum necessary personal data required for account registration and platform functionality. All data handling complies with GDPR and CCPA standards.

8.3. Users can request data deletion through their account settings or by contacting contact@sita.live.

8.4. Personal information, including email addresses and login credentials, is encrypted and securely stored using Firebase Authentication and Database.

8.5. Messaging on SITA is text-only and does not support the exchange of files, images, or sensitive documents.

8.6. Messages older than 6 months are automatically deleted for privacy and security purposes.

8.7. SITA does not monitor or store conversations beyond the necessary period and does not interfere with interactions between Users and Professionals.

9. LIMITATION OF LIABILITY

9.1. SITA is not responsible for any disputes, damages, or liabilities arising from interactions between Users and Professionals.

9.2. Users agree that SITA shall not be held liable for:

-Any inaccurate or misleading information provided by Professionals.

-Any damages resulting from communication or interactions on the platform.

-Any legal, medical, or professional advice given by Professionals.

10. CHANGES TO TERMS

10.1. SITA reserves the right to modify or update this Agreement at any time. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.

10.2. The terms of this Agreement cannot be changed by the unilateral declaration of the User.

11. TERMINATION OF THE AGREEMENT

11.1. Users may delete their account at any time without penalty.

11.2. SITA reserves the right to suspend or terminate accounts found to be in violation of this Agreement.

12. APPLICABLE LAW AND JURISDICTION

12.1. In the application, interpretation, and management of the legal relations arising under this Agreement, the relevant Laws and other legislation of Turkish Law are applicable. The Courts of T.C. İzmir are competent for the resolution of disputes related to this Agreement.

13.CONTACT INFORMATION

13.1. Users can contact contact@sita.live for questions regarding Service Terms and Privacy Policy.

14. EFFECTIVENESS

14.1. This Agreement becomes effective upon User registration and remains valid until the User terminates their account.